Name on Rice Jewelry Help Page

I love the look of your Glass Trinket jewelry, but are they fragile?

While this is a valid concern, you will be glad to hear that our glass trinkets are surprisingly hardy and will easily withstand normal, everyday uses. Rest assured that even if you accidentally drop your glass trinket earrings or bump your glass trinket bracelet on a hard surface, they will survive with no visible signs of damage.

How long after placing my order should I expect to receive it?

Orders placed on our website and paid via credit card or PayPal are processed and shipped out within 2 business days. Orders paid by money order are held until the money order is received. Once the money order is received, the order will be processed and shipped out within 2 business days.

Delivery time varies with the shipping option selected. We offer two types of shipping options. The cheaper option is shipment via USPS First Class. Orders shipped via USPS First Class will arrive at their destination within 5 business days. The more expensive option is shipment via USPS Express Mail. Orders shipped via USPS Express Mail will usually arrive within 1 business day. However, there are certain areas where it may take up to 2 business days for shipment to arrive by USPS Express Mail.

We fulfill and ship out within 2 business days during holidays, as well. However, deliveries via USPS will take longer than usual due to the holiday delivery demands. Therefore, to ensure on-time delivery, we advise that orders be placed no later than two weeks prior to the major holidays (Mother's Day, Father's Day, Christmas, New Year's).

What if I would like to order a different Glass Trinket jewelry than what I see on the website?

Even though GlassTrinkets.com offers a large variety of styles, it is understandable that you may envision your personalized Glass Trinket slightly different. If this is the case, we invite you to contact us and explain your ideal Glass Trinket jewelry. If it is possible we will do our best to accomodate your wishes. However, please understand that as much as we want to give our customers complete satisfaction, all requests may not be able to be filled due to inventory constraints.

Can I use my debit/check card to purchase my Glass Trinket jewelry?

We at GlassTrinkets.com do not want to limit your purchase options. As long as your debit/check card is a Visa or Mastercard debit/check card you will be able to make purchases at GlassTrinkets.com.

I belong to a great club and would like to purchase your Glass Trinket jewelry for all the members. Do you sell bulk orders for clubs, sororities, or parties? If so, how would I go about placing such an order?

GlassTrinkets.com will be more than happy to assist you in purchasing a bulk order. You may place your order online just like a normal order, or you may find it easier to contact our customer service via e-mail or telephone for more specific order inquiries. For very large orders, those of 50 or more, we also offer a percentage discount.

I really love your Glass Trinket jewelry and I wish to place an order, however, I don't feel comfortable placing an order online. Is there another way I can place my order?

We assure you that GlassTrinkets.com's online security system is of the highest quality. However, if you do not feel comfortable placing an order online, simply contact us, and we will be more than happy to assist you in your Glass Trinket purchase over the phone, through USPS mail service, or fax.

On several of your webpage jewelry descriptions you mention everything is Sterling Silver. Why is Sterling Silver so special?

We're glad you noticed that our jewelry is Sterling Silver. The special thing about "Sterling" Silver is that it is the standard for beautiful high-quality silver jewelry. It is over 92% pure silver, mixed with alloys to add strength and durability. GlassTrinkets.com is very proud that our jewelry will be with you for a lifetime and not run the risk of wearing down as silver plating can.

Can I order these great personalized trinkets outside the United States?

Currently GlassTrinkets.com is only accepting orders within the United States, Canada, United Kingdom, and Australia. However, if the demand becomes great we may expand into other countries.

My Glass Trinket jewelry is beautiful. How do I make sure I clean and store it properly so it will always shine so brilliantly?

Cleaning your name on rice jewelry frequently will help to prevent tarnish buildup and keep it sparkling and beautiful. We advise using a cleaning solution made up of a small amount of mild liquid detergent and one half cup warm water. Make sure the detergent you use is not an anti-bacterial detergent as it may contain chemicals that are too harsh. As you wash your sterling silver, be careful not to wash it too vigorously, as sterling silver can easily be scratched. To get the most radiance from your glass trinkets and sterling silver, dry your jewelry thoroughly with a cloth made of 100% cotton before wearing or storing.

The best way to avoid extreme tarnishing of your GlassTrinkets.com jewelry is to wear it. Natural oils in your skin help to minimize the effects of sulfur oxides that cause tarnish. When your jewelry is not being worn, it is best to store it in the jewelry box with tarnish resistant cotton or the air tight zip lock bag that is included in every order. By using these easy and effective methods you will be able to enjoy your GlassTrinkets.com jewelry for many years to come.

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